Terms of service
MIRRI Terms & Conditions
Welcome to MIRRI!
Please read these Terms and Conditions carefully before making any purchases. By using our website and placing an order, you agree to be bound by the following terms.
MIRRI offers thoughtfully curated products designed to support mindfulness, wellbeing, and a balanced lifestyle. By placing an order with us, you agree to the terms set out below. These terms may be updated periodically, and it is your responsibility to check this page for any updates.
1. Overview
MIRRI (“we”, “us”, “our”) operates this online store, powered by Shopify, to provide our products and services (“Services”) to you, the customer.
By using our website, interacting with our store, or purchasing products, you agree to these Terms and our Privacy Policy.
If you do not agree, please do not use our website.
2. Product Information
We take great care to describe and display our products as accurately as possible.
However, as many items are handmade or use natural ingredients, slight variations in colour, scent, or appearance may occur.
All descriptions and prices are subject to change without notice.
3. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
Shipping costs are calculated at checkout based on your delivery address and chosen method.
Payment is accepted via major debit and credit cards through Shopify’s secure checkout.
Your order will only be processed once full payment has been received.
4. Orders & Cancellations
Placing an order constitutes an offer to purchase. We reserve the right to accept or cancel any order at our discretion.
If your order cannot be fulfilled, you’ll be notified and refunded in full.
Your purchase is subject to our Refund Policy.
5. Shipping & Delivery
We aim to process all orders within 2–3 working days.
Once dispatched, orders are shipped via Royal Mail (UK only).
Delivery usually takes 2–4 working days after dispatch, though this may vary due to postal delays or seasonal demand.
Delivery times are estimates and not guaranteed.
Risk of loss passes to you upon delivery by the courier.
6. Returns & Refunds
We want you to love your MIRRI products.
If for any reason you’re not completely satisfied, please review our Refund Policy for details on how to return or exchange items.
7. Intellectual Property
All website content — including text, images, logos, and product descriptions — is the property of MIRRI and protected by copyright laws.
You may not copy, distribute, or reproduce any material from our website without prior written permission.
8. Liability
To the fullest extent permitted by law, MIRRI is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our maximum liability is limited to the value of the products you purchased.
9. Privacy
Your privacy matters to us.
Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
For any questions about these Terms, or if you need help with your order, please contact us at:
📧 info@mirri.uk
MIRRI operates as a sole trader business based in the United Kingdom.